MEMBEr PErsPEctivEs
the spa at scottsdale camelback resort strives to meet the spa needs of both guests and locals.
portable,” she notes. “Potential guests have the ability to
shop around. They can use the internet for price comparisons
as well as treatment options, guest reviews and even amenity
offerings. This information has a tremendous effect on where
every customer decides to spa.”
To ensure that The Running Water Spa stays fresh, current
and in touch with their guests, Battaglia encourages reviews
of recent experiences. “We react to all feedback whether in
person or via social platform to address any concerns or
celebrate any triumphs,” she adds. “Additionally, guests are
always in search of locally inspired treatments and products,
which we carefully source.”
All the services that featured at The Running Water Spa
are desert-themed with a focus on using natural products
sourced from the local area and around the world. Because
her customers are so concerned about natural and organic
ingredients, Battaglia is sure to source those products for
every area of the spa.
(CONTINUEd ON PAgE 28)
#isPa2018 is coming to Phoenix! The ISPA Conference & Expo is in your
neck of the woods this year! What are you most looking forward to
about ISPA coming to Phoenix?
“I’m most looking
forward to the
amazing exposure
the IsPA Conference
& expo will bring to
our market. Plus, the
connections and relation-
ships I will make with
industry professionals.” “I am looking forward to
networking with other
spa professionals, to
learn new techniques,
trends and experience new
products. The fact that Conference is
in Phoenix only makes this opportunity
even better for me and for my team
because it allows me the opportunity
to get the most out of the Conference
without having to worry about the
expense and stress of travel.”
— sara HuddlEsoN, Spa director,
alvadora spa at royal Palms
resort and spa, Phoenix, Arizona — aNgiE Battaglia, Leisure Services
& Adventures Supervisor, scottsdale
camelback resort, Scottsdale, Arizona
26
PULSE
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July 2018
“I love that it is local
I am taking our spa’s
entire management
team. This is a group of
ladies who make it all work, so
they are going to seriously
benefit from the opportunity
to attend the ISPA Conference
& Expo!”
— tEri KraMEr, Spa director,
the talking stick resort, Scottsdale, Arizona