book4time
book4time.com
if you had to pick one key fact or
insight about your business that you
want customers to connect with, what
would it be and why? Our mission is to
provide exceptional customer service and
continuous innovation in everything we do to
help our clients accomplish their goals. Our
clients are in the business of providing
outstanding service, so whatever we can do
behind the scenes to help them achieve their
goal, we’ll do it. Since we touch every aspect
of their clients’ journey—from booking and
intake forms to check-in/out and feedback—
we are the technology that puts it all together
for our clients.
how does your brand continually work
to connect with spas throughout the
year? We connect with spas mainly through
two touchpoints: SaaS and the human factor.
Being a SaaS (Software as a Service), our
clients are continually connecting with us.
They use our platform every day, so we are
connected from a technology/digital
perspective, unlike traditional software where
there is no connection. We have also taken
the communication beyond digital—thinking
of the human factor. We connect with spas
through personal initiatives like tradeshows
and industry events and have Spa Executive,
our own digital platform that allows us to
reach spas on a larger scale about several
different topics.
product spotlight Last year, we launched
Guest Intake, the industry’s first mobile-based
intake system that allows our clients to take
customers’ waiver forms and medical history
online or on mobile and have them sign
digitally, which is GDPR compliant. It also
enables the therapist to take notes on the
client’s form digitally.