Well, hello there!
I feel like I know so many of you already, Operate Efficiently with a
but a formal introduction is always nice. Lean Team (page 30) when
My name’s Kelly Heitz. I love dogs, pizza, addressing an issue that is
yoga, and hiking. I believe a single song affecting the entire
can change your whole day and that industry: staffing
positivity is contagious. I am also so shortages. She encourages
grateful to be a part of this spa world as members to use each
the editor of Pulse. I know how important other for advice and
of a role I have as purveyor of information guidance. For who else could understand
in the industry and I want you all to better than a fellow ISPA member?
know I don’t take that lightly. I come from I’ve already seen the power of this
the world of publishing, having worked at organization in the short time I’ve been
several consumer magazines before here. From successful collaborations
settling down here at ISPA, but I am (Success Stories page 62) and industry-
excited to dive headfirst into this associ- promoting events (See + Be Seen page
ation. I am thrilled to be a member of 32), to sharing tricks of
such a groundbreaking group of people. If the trade (Improving Men’s
there’s one thing I’ve learned in the short Health Through the Spa
time I’ve been at ISPA, it’s that the world page 42) and personal
of spa and wellness is on the rise and stories (10 Ways to Ramp
ISPA members are steering the ship, Up Personal Productivity
which is so amazing to both witness and page 34), the news, infor-
be a part of. mation and advice that each
I’ve also noticed that, as an associ- member is passionate about
ation, you’re incredible about helping each sharing allows every member
other. The entire ISPA staff has been so of ISPA to grow in tandem.
warm and inviting to me. They took no
Because that’s what we are really here
time in welcoming me into their clan and to do, right? We’re here to build the spa
immediately made me feel like this was industry from within by strengthening
my home; that I’m exactly where I’m each other. I can’t wait to be a part of it
supposed to be. The members of this with you all.
incredible organization also never hesitate
Top: My little family! My husband Kevin,
our golden Bogey and me, all wearing our
Kentucky blue! Go Cats!
Middle: Me with my snowball on top of
Pike's Peak. I hadn't seen snow in two years
so I grew partial to this little guy.
Bottom: My new ISPA family! I had so much
fun at our holiday retreat painting these
pretties and getting to know my new team.
to help each other out. Former ISPA chair
Ella Stimpson points this out in How to
6
PULSE
■
June 2017
—KELLY HEITZ, EDITOR
FOLLOW
KELLY
@PulseEditor
@ISPAPulseEditor