voluME 28
issuE 4
JUnE
58
how Your outlook Can Change everything
Molding Your
Mindset for
a Successful
Business
54
42
By
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alt
the Making of an all-star
8 Spa Industry Professionals
Who Take Customer Service to
the Next Level
By KElly HEitz
54
it’s an animal’s Planet
Leadership and Business Advice
From the Wild
By KErstiN PlEHWE
62
MAY 2018 REVEAL BOX
A Look Inside!
pulse.experienceispa.com
10
PULSE
■
June 2018