Pulse March / April 2017 | Page 25

Cosmoprof and ISPA Unite

BY ALLIE HEMBREE
ISPA ANNOUNCED A NEW COLLABORATION WITH COSMOPROF WORLDWIDE BOLOGNA , focusing on
MARTIN FRIDAY , MARCH 17 , 2017 leveraging the assets of each organization to help further the reach of ISPA through the Cosmoprof Worldwide network on a global basis .
ISPA will host a Spa Symposium in collaboration with Cosmoprof Worldwide Bologna followed by other initiatives designed to support the global spa community . The Spa Symposium will consist of a two-day conference , on Friday , March 17 and Saturday , March 18 , offering ample opportunities for networking and learning with key decision-makers .
A lineup of nine industry leaders will share their valuable insights and experience during the two-day conference packed with featured presentations and panel discussions .

AGENDA

10 AM – 12 PM
Panel Session : ISPA Consumer Report
2 – 3 PM
Panel Session : Using Analytics to Take Your Spa to
the Next Level
3:30 – 5 PM
Panel Session : Retail and Revenue : Building Teams that Sell
SATURDAY , MARCH 18 , 2017
9:30 – 10:30 AM Presentation : Customer Service – the Heart of the
Spa Experience 11 AM – 1 PM Panel Session : What ’ s Trending in the Spa World ?
For more information or to purchase tickets to the event , visit cosmoprof . com .
Sharilyn Abbajay
Todd Hewitt
Jeremy McCarthy
Lynne McNees
Garrett Mersberger
Frank Pitsikalis
Todd Shaw Ella Stimpson Michael Tompkins Bryan Williams
March / April 2017 ■ PULSE 23