Pulse October 2017 | Page 40

PArt tHrEE oF tHrEE PROFESSIONAL DEVELOPMENT SPEAKERS 3 MINutES WItH… Getting to Know the Speakers WE’vE got AN ALL-StAr LINE-uP of speakers for the Professional development Sessions at this year’s iSpa Conference & expo. These educational sessions feature experts in leadership, business strategy, marketing, sales and more. We spent three minutes with each speaker to give you a bit of insight into their personalities. Bryan Williams Favorite book: The Greatest Salesman I Ever Met by og Mandino ExPErtISE: CuStoMEr SErvICE Last great place traveled: gold Coast, australia Session: “Sacred Ground: Exceptional Habits to Re-Hire, Re-Orient and Re-Engage Yourself at Work” Favorite thing to do in Las vegas: attend any of the live shows. Favorite podcast: The Ask Gary Vee Show with gary Vaynerchuk My inspiration: Spending time with my family and reading the Bible. Best part of my day: Making breakfast for my children. greatest lesson I’ve learned about business: Make each client feel like they are my only client. Favorite breakfast: almond flour pancakes, scrambled eggs and bacon with a fruit smoothie. If I could be anyone else for a day I’d be: Tony robbins Best presentation I’ve attended: any speech by horst Schulze (former president/Coo of the ritz-Carlton hotel Company). Favorite book! Linda Harding-Bond Favorite book: The Bible ExPErtISE: SALES Last great place traveled: pak Khlong, the 24-hour flower market in Bangkok; it’s a sensory explosion! Session: “Introverts: The Secret of Increasing Retail Sales” Favorite thing to do in Las vegas: hang out on freemont Street. Favorite podcast: Skincare Talk Radio and Black Entrepreneur Blueprint My inspiration: The people of Thailand who live very much in the moment; they don’t sweat the small stuff. Best part of my day: 4:30 a.m.—when the world is quiet and thoughts flow freely. greatest lesson I’ve learned about business: Build good relationships with solid people because try as you might you cannot control everything. Favorite podcast! Favorite breakfast: Scrapple, eggs and home fries—it’s a philly thing. If I could be anyone else for a day I’d be: Michelle obama Best presentation I’ve attended: Blake Mycoskie at the 2013 iSpa Conference & expo 38 PULSE ■ October 2017