“Setting
standards for
success is a
great way to
keep building
your spa or
business into
one where
everyone wants
to work and
prosper!”
1. Describe your best employee/team
member, etc. What characteristics
did he/she/they possess that
makes them so good?
2. What kind of leader/manager/
owner are you?
3. how would someone who works
for you describe you?
4. What do you expect/value most in
the people you manage/lead?
5. What would be a few things that
someone you work with, or who
works for you, has done or could
do that would exceed your
expectations?
6. What could a person who worked
for you do that would “wow” you?
7. Do you like working here? how
successful have you been here,
and what do you attribute that
success to?
8. What do you/others like most
about working here? What could
be improved?
9. can you recall something someone
on your team did that was most
memorable or very special to the
team or a client? What was it
and why?
10. can you please describe the
interview process? how many
applicants are you considering
and how do i compare? What is
it that you are looking for that
will be the determining factor in
making an offer?
11. When can we set up the next
interview?
12. What timing works best for you to
meet again?
AttrAct toP tAlent
of course, leading a great job
interview is more than simply asking
the right questions. a great job
interview also requires a great,
qualified candidate, and that necessi-
tates making your job openings and
your spa attractive to top talent.
how do you attract top talent?
Be so good they can’t ignore you.
attracting top talent starts with
asking yourself a key question:
“Why would anyone, at any level, or
in any position, want to work here?”
another important question is to ask
yourself, “what’s the first word you
think of when you think of your
salon, spa or company?” Beautiful?
happy? upscale? Stressful? chaotic?
When you ask yourself these
questions, you get real, visceral
answers. if the word you think of isn’t
what you hoped it would be, work
to change it. having a positive
one-word initial impression is
important to attracting qualified
candidates.
People are attracted to places to
work for all kinds of reasons, but if
you can make your spa or resource
partner the one that is the most
professional, fun and positive, the
people and the profitability will
follow. Therefore, one of the best
ways to attract top talent is to look at
your salon, spa or company with new
APriL
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