CONFERENCE
2015 ISPA & EXPO
OCTOBER 19-21
Platinum Sponsor
ResortSuite
Registration Bags, Supplier Showcase
BOOTH NUMBER: 505
RESORTSUITE.COM • 1.866.4RSUITE
What makes your brand stand out?
Personalization is the new luxury and ResortSuite’s uniquely integrated solution
allows for the ultimate guest experience. With detail-rich guest profiles shared
across all operations (spa, activities, club memberships, retail operations, rooms
and dining), personalizing each guest’s experience becomes ingrained into the
culture of the spa. ResortSuite continues to make strides in further elevating the
guest experience by creating both operations and guest-facing tablet applications
such as the SPA Check-In App, allowing guests to fill in questionnaires and sign
waivers, and allowing staff to check-in guests and gather details about their history
and it inerary during their stay.
What exciting new product or service are you showcasing this year?
In 2015, ResortSuite will take online booking to new levels with our Resort Activity
Planner. The SPA (Services Programs Activities) module can be utilized to manage
multiple operations at a destination spa or resort including programs, classes,
lessons, personal training sessions, as well as spa services and treatments.
ResortSuite provides dynamic yield management capabilities in the SPA module
and is excited to introduce and showcase some advanced functionality this year.
ResortSuite OPS (Operations) tablet-based applications also continue to grow, providing further functionality to increase mobility of staff, allowing them to leverage
technology and serve guests anywhere on property.
Can you share one important tip to help attendees prepare for and
explore the 2015 ISPA Conference & Expo?
Get involved! ISPA is all about the community. You can learn an enormous amount
at the ISPA Conference & Expo so put yourself out there and speak with as many
people as possible. Also, check out the new My ISPA Planner to maximize your time
on the floor.
How does your company help spa clients explore your brand and
product/service offerings to ensure they get the most out of their
investment?
ResortSuite believes that our clients are not just customers, they are family. We do
our best to continue to go above and beyond for each and every member. We strive
to create a personalized culture in spas for each guest through our product, and we
follow suit within our own company.
Frank Pitsikalis
Founder & CEO
74 PULSE
n
August 2015