THE MAGAZINE FOR THE SPA PROFESSIONAL
International SPA Association
2365 Harrodsburg Road , Suite A325 Lexington , Kentucky 40504 , USA
Pulse is the official publication of the International SPA Association , a member organization for the spa and wellness industry . Copyright 2023 . All rights reserved . No part of this publication may be reproduced without written consent of ISPA . All inquiries should be sent to Pulse , 2365 Harrodsburg Road , Suite A325 , Lexington , KY . 40504 USA . Canadian publication agreement No . 40042114 . Pulse accepts letters to the editor . Please include your name , title , company , address , phone and email address . Only your name , title , company and location will be published in the magazine . The editor reserves the right to edit for clarity and content . By submitting the letter , you are giving ISPA publishing rights .
Phone : 1.859.425.5062
1.888.651 . ISPA ( 4772 ) Fax : 1.859.226.4445
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Pulse ( USPS 017-893 , ISSN 15259226 ) is published 8 times a year — January , February / March , April , May / June , July , August / September , October and November / December — by Associations International , 2365 Harrodsburg Road , Suite A325 , Lexington , Ky ., 40504 . Periodicals postage paid at Lexington , Kentucky , and additional mailing offices . POSTMASTER : Send address changes to Pulse , Attn : Member Services , 2365 Harrodsburg Rd ., Suite . A325 , Lexington , Kentucky , 40504 , USA .
EXECUTIVE Lynne McNees Crystal Ducker
EDITORIAL Scot T . Gillies
DESIGN Marja Walker
PRODUCTION MANAGER Chris Guzicki
SALES Kirsten Wright
THE VIEWS EXPRESSED by sources , contributors and interviewees in Pulse do not necessarily reflect the views and opinions of the International SPA Association or the staff of Pulse Magazine . The publication provides a wide array of topics and information for readers to consider , but inclusion in Pulse is not an endorsement or recommendation in regards to the topic or topics included within the magazine . A thorough assessment and consultation with the appropriate authority is recommended when considering making any changes which may impact your health and wellness plan , business practices , legal liability , etc .
Walsworth Publishing Company has earned Forest Stewardship Council ® Chain-of-Custody certification from Scientific Certification Systems . In addition , this publication was printed using environmentally-friendly inks containing at least 20 percent renewable resources . SCS-COC-001758
As the official publication of the International SPA Association , its mission is to serve as the preeminent resource of expert insights , trends , tools and research to help spa professionals create innovative solutions and make informed business decisions .
ISPA BOARD OF DIRECTORS
Chairmen ’ s Council
Past ISPA Chairmen who are current members :
Gayle Brady Brady Spa Consulting
Ella Kent Sea Island Resort
Jeff Kohl Spa & Club Ideations
John Korpi Korpi & Korpi
Kate Mearns 5 Spa Consulting LLC
Garrett Mersberger H Squared Graphics
Frank Pitsikalis Agilysys
Jim Root Rancho La Puerta
Jane Segerberg Segerberg Spa Consulting , LLC
Todd Shaw Fountain Life
Michael Tompkins Hutchinson Consulting
Deborah Waldvogel Velvet Spa at Ambiente Sedona
4 PULSE n AUGUST / SEPTEMBER 2023