Pulse December/January 2024-25 | Page 40

Agilysys Acquires Book4Time A strategic union shapes the future of wellness technology
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Agilysys Acquires Book4Time A strategic union shapes the future of wellness technology

TWENTY YEARS AGO , a simple idea to modernize spa bookings gave birth to Book4Time , the industry ’ s first cloudbased spa software . Now , as Book4Time prepares to mark this milestone anniversary , founder and CEO Roger Sholanki and Agilysys Senior Vice President Frank Pitsikalis are writing the next chapter together — one that promises to revolutionize the guest experience through a powerful union of spa , wellness property management , point-of-sale and other hospitality-led technology .
“ Looking back over these past two decades , the journey has been remarkable ,” Sholanki reflects .“ What started as a vision to create a simple booking system has grown into something far beyond our initial expectations .” By consistently demonstrating its ability to connect with market needs , adapt and innovate , Book4Time has executed multiple strategic pivots and has delivered a steady stream of product innovations that have won a blue-chip customer base across more than 100 countries .
The company ’ s evolution has been marked by strategic focus and specialization .“ We started with a broad solution serving everyone from standalone salons to medical spas ,” Sholanki explains .“ Then about eight years ago , we made a pivotal decision to focus exclusively on hospitality . We recognized that success in the luxury resort space required specialized expertise , robust compliance capabilities and a deep understanding of complex operational requirements . This focus has been key to our success .”
Right time , right fit The timing of the acquisition is particularly fitting .“ When I founded Book4Time , I had a 20-year horizon in mind ,” Sholanki explains .“ As we approached that milestone , I began exploring potential partnerships able to take the company to the next level of market impact , solution scope and operating scale . While there was significant interest from various parties , Agilysys stood out for its technological expertise , hospitality focus and a shared vision for helping properties deliver exceptional guest experiences while also
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