Pulse December/January 2024-25 | Page 76

MEMBER NEWS

Awards & Celebrations CONTINUED
Waldorf Astoria Chicago is among the prestigious hotels recently awarded the AAA Diamond Program ’ s highest distinction of Five Diamonds . Properties receiving this ranking provide the highest levels of service , comfort and refinement . AAA Diamond Program Inspectors evaluate properties on the “ 4 Cs ” of Cleanliness , Comfort , Cuisine and Consistency . Throughout the year , inspectors visit hotels and restaurants across North America , the Caribbean and Costa Rica unannounced to objectively verify the “ 4 Cs .”
In the Media
This fall , Forbes released its list of “ The 75 Top Skincare Launches ” of the summer , showcasing several products from ISPA members . Featured among the top picks are the All-Day Radiance Face Mist from 111 Skin , Serum CBD from Yon-Ka Paris , Ginger Turmeric HydraGlow Cream from True Botanicals , Cleanformance Stress Defense Mushroom Cream from Babor ’ s Doctor Babor line , and the Progeskin Serum form Biologique Recherche .
In October , GSN Planet hosted the online webinar Going Green : How Five-Star Properties are Elevating Service Sustainably . The session explored Forbes Travel Guide ’ s sustainability standards , best practices for a greener future , tips for fostering an eco-friendly culture and strategies to enhance guest experiences through green initiatives . The discussion was moderated by Kate Morrison , irector of wellness and sustainability at Ojai Valley Inn , a California property recognized for its achievements in sustainability under her leadership — making her a natural fit to guide this conversation .
FarmHouse Fresh CEO Shannon McLinden has been selected for inclusion in JPMorgan Chase ’ s national “ Women on the Move ” campaign . This initiative highlights women-run businesses across the U . S . while bringing attention to women ’ s financial health , career growth and community support globally . With the help of a trusted JPMorganChase banker , McLinden scaled FarmHouse Fresh from a small local business into a multinational operation with nearly 80 employees . In addition to producing natural skincare products , the company donates 10 to 15 percent of its profits to animal rescues and operates an animal sanctuary at its Texas headquarters .
PULSE n DECEMBER 2024 / JANUARY 2025 58