TABLE OF CONTENTS DECEMBER2024 / JANUARY2025
VOLUME 34 n ISSUE 8
12 Log In and Level Up
Your New Learning Experience Awaits with iLearn
16 Financial Tranquility
Mastering the Statement of Equity
IBANESSA SOTO HOGAN
20 Spa Trends
The 2025 Insider ’ s Guide to What ’ s Shaping Spa Now
MARY BEMIS
22 Agilysys Acquires Book4Time
PULSE PARTNER CONTENT
24
Elevate & Inspire Managing Difficult Conversations
Follow the S . A . F . E . S . approach to communicate better with your team
DR . JONATHAN ELLERBY
Countdown to # ISPA2025
26 Conference and Community
JEREMY McCARTHY
28 2025 ISPA Conference
Colorado Springs , Colorado March 11-13 , 2025
32 Elevation Transportation
Travel options to Colorado Springs
33 Can ’ t Miss Education Sessions
34 A Conversation with Amy Purdy
Learn about the power of resilience with a Paralympic champion
PULSE n DECEMBER 2024 / JANUARY 2025 6