2 A Message from Your ISPA Chair
BY KENNETH RYAN
8 ISPA News
12 Legislative Updates Interstate Compacts
11
Honoring Marti Morenings
50 Sound Off Celebrating Customer Loyalty
52 ISPA Research Foundation Research is our middle name
54
54 Member Mix
60 Board Briefings
62 ISPA Headquarters Team
8
64 End Notes
BY LYNNE MCNEES
ABOUT THE COVER
SPA RETAIL ELEVATES THE GUEST JOURNEY by offering expertly chosen products that continue the experience at home. A curated shopping bag reflects the spa’ s standards and attention to detail. When retail is intentional, it creates a seamless path where guest satisfaction and sustainable revenue grow together— supporting results and value well beyond the treatment room.
COVER IMAGES: SHUTTERSTOCK / AMY FINDER
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