Pulse February / March 2022 | Page 10

THE DEADLINE TO PARTICIPATE in the 2022 ISPA U . S . Spa Industry Study is fast approaching , with the window to complete the survey closing on February 11 . The higher the survey ’ s participation levels , the more comprehensive this invaluable research becomes . The study ’ s annual results report is a unique and vital tool that spa leaders across the industry use each year to help them make business decisions from a fully informed perspective .

Commissioned by ISPA and undertaken by PricewaterhouseCoopers ’ s International Survey Unit , the study will present the state of the U . S . spa industry in 2021 as indicated by the Big Five statistics : total revenues , spa

visits , average revenue per visit , the number of spa locations and staffing levels . In addition , tailored questions have been added to this year ’ s survey to capture crucial data on the pandemic ’ s continuing impact on spa operations .

The Big Five statistics will be revealed at the 2022 ISPA Conference in May , and the complete results report will be delivered to all participants later this year . ISPA and the ISPA Foundation are once again grateful to all those who continue to support our research efforts through donations , ISPA Auction item bids and other initiatives which fund our research efforts .

ISPA IS THRILLED TO WELCOME five new members to the board of directors , who will begin their term at the conclusion of the 2022 ISPA Conference on May 4 , 2022 . ISPA is filled with gratitude to the numerous excellent candidates who applied and are committed to helping the association flourish . CG FUNK ( Massage Heights ) has a unique career history with over 25 years in the spa and beauty industries . Her experience includes executive leadership , employee acquisition and development , product and service development , public relations and training systems . BARRY McCAFFREY ( BABOR ) has more than 20 years of sales and marketing leadership experience and has a passion for creating excitement and loyalty around quality products . He is known for building effective sales organizations and delivering strong product sales growth . CHARLOTTE PRESCOTT ( Fisher Island Club , Spa Internazionale ) is the Director of Spa & Fitness at the renowned Fisher Island Club off the coast of Miami Beach . Prior to her current placement , she joined Canyon Ranch Hotel & Spa in 2008 as part of the opening leadership team . KENNETH RYAN ( Marriott International ) has gained over 20 years of experience in the luxury spa and fitness category , and is currently leading global strategy for the Spa , Fitness and Online Retail divisions of Marriott International ’ s portfolio of luxury and premium brands . JESSICA SHEA ( Hilton ) spent several years as a Spa Director with Hyatt Hotels in Lake Tahoe and Kauai , eventually moving to manage spa and hotel teams in Asia for six years before returning to the U . S . to lead spa strategy and support spa operations for Hilton . ■

CG FUNK

CHARLOTTE PRESCOTT

JESSICA SHEA

BARRY McCAFFREY

KENNETH RYAN

8 PULSE ^■ FEBRUARY / MARCH 2022