IT IS NO SECRET that some of the most pressing issues ment strategies , the toolkit includes : a checklist for deliberate onboarding to assist members in knowing what to facing the spa industry ( and many others ) are staffing shortages and employee retention issues . If you ’ ve followed ISPA ’ s social media feeds in recent weeks , you ’ ve running when they begin on day one , a conversation on

prepare in advance to help new hires hit the ground undoubtedly seen well-known names from the ISPA community sharing talent tips to prime members for the ISPA contributor Seth Mattison , job description templates in

workplace leadership and evolution with beloved ISPA

Talent Toolkit , which is available now at the ISPA Academy and an on-demand session on talent experienceispa . com and is meant to serve as a roadmap management strategies from the Stronger Together for members in need of guidance on this critical issue in Summit , with more to come in 2022 . the year ahead .

ISPA would like to extend tremendous gratitude to the In addition to numerous tangible resources that can be volunteer leaders who have contributed to the toolkit and used to optimize your talent recruitment and engage- assisted in its development .

IN THE SAME SPIRIT AS the countless members who always look to improve their operations and refresh their initiatives for the new year , ISPA will unveil a brand new website later this year featuring a multitude of improvements aimed at serving members ’ most pressing needs . This new site will feature an improved user experience with a dynamic homepage and new and improved presentations of some of ISPA ’ s most beloved member benefits .

The ISPA team is specifically excited to feature a prominent update section on the site , which will help keep members informed on the latest industry news and resource releases . An elevated Career Center that members can rely on to help fill open positions and a redesigned Research Library that will house hundreds of pages worth of study results will also be included in the new rollout .

We are eagerly anticipating the site ’ s launch and , as always , most excited to bring new opportunities and benefits to the ISPA member community . As the spa industry adapts and continues to define the “ new normal ” in 2022 , we trust the new site will assist members in reaching their goals at every turn . n

8 PULSE ⁿ JANUARY 2022