52 ISPA OPEN HOUSE THE SPA AT THE WOODSTOCK INN & RESORT
61 SOUND OFF
2 From Your Chairman
8 ISPA News
9 Stay Connected
30 Member Perspectives Giving Voice to Employee Engagement
BY SCOT T . GILLIES
48 Pulse Points Delving into Disruption : Search and the Spa World
51 Snapshot Survey
52 ISPA Open House
The Spa at the Woodstock Inn & Resort
54 ISPA Town Hall Recap
56 Member News
60 |
ISPA Foundation |
61 |
Sound Off |
62 |
Ad Index |
63 |
ISPA Headquarters |
64 |
End Notes |
ABOUT THE COVER
EVERY TEAM IS UNIQUE . From interviewing candidates and conducting background checks to onboarding new staff members and fostering employee engagement , spa leaders need to have their finger on the pulse of their company ’ s team culture .
COVER PHOTO SHUTTERSTOCK
PULSE . EXPERIENCEISPA . COM
JANUARY 2023 n PULSE 7