To enjoy your spa experience to the
fullest, observe the ISPA Code of
Conduct, act responsibly and be
aware that common sense and
personal awareness can help ensure
your satisfaction, comfort and
safety, as well as that of others.”
— ISPA CODE OF CONDUCT
LET’S PAUSE AND TAKE A MOMENT to give some kudos to our
past ISPA leadership teams. Over ten years ago, the board approved the
ISPA Code of Conduct, which was meant to serve as guidelines both for
the spa guest and for the professional about what to expect from each
other. The Code empowers guests to be vocal about their spa experience
and to open a conversation between themselves and the therapists about
what they are comfortable with.
Years later, the Code has proven to be more and more relevant as the spa
industry grows and evolves. We are grateful our past leaders created a Code
that would continue to be relevant and useful—even when things in our
industry get tough. It truly is a testament to our industry’s professionalism.
If you haven’t had a chance to read ISPA’s Code of Conduct, please go
read it! Then share it on social media, hang it in your spas, and shout it
from the rooftops! As leaders in the industry, it is our responsibility to let
the rest of the world know that, no matter what, we’re committed to the
notion that spas are places of wellbeing, renewal, comfort and security.
Thank you for supporting our industry and standing strong!
—LYNNE McNEES, ISPA PRESIDENT
Click here to download a copy of the Code of Conduct or visit
the ISPA Blog for tips on how to use the Code in your spa.
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January/February 2018
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Lynne Walker McNees