60 percent of spas said
they would be adding
or creating new
treatment offerings
54 percent of respondents
say they intend to
introduce new employee
training opportunities
45 percent said
they would be
introducing new
product lines
28 percent said
they planned
the creation of
a new
spa
menu
A lack of qualified,
experienced talent
was the single
most important
issue, cited in some
form or another by
40 percent of
respondents
January/February 2019
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