41 % of all spas added a new treatment to their menus .

THIS MONTH ’ S FEATURED STATS :

of all spas added a new treatment to their menus in the third quarter of 2020 , while

28 percent added a new brand or product line to their retail lineups during that time .

Resource partners have not been immune to the economic reality imposed by COVID-19 , with 77 percent

of those surveyed reporting a drop in year-over-year revenues , essentially mirroring the

performance of spas over the

same period . However , more than half ( 54 %) of resource partners reported an increase in the number of new accounts

More than half ( 54 %) of resource partners reported an increase in the number of new accounts . they opened relative to the third quarter of 2019 .

Want to see your spa featured in Member Perspectives or Sound Off ? Answer the Pulse add-on questions at the end of the monthly Snapshot Survey and a member of the ISPA team may reach out to you about participating in an upcoming story .

JANUARY / FEBRUARY 2021 ^■ PULSE 61