A must-not-be-missed part of the ISPA Conference & Expo,
the General Sessions will feature high-profile keynote speakers, namely
Rising Strong author Brené Brown and Leaders Eat Last author Simon
Sinek. Bryan Williams, a top-rated ISPA Conference speaker and customer
service expert, will also be on stage to share his expert insights on service
leadership. In addition, the ISPA community will recognize on stage this
year’s ISPA Dedicated Contributor Award recipient Jean Kolb and ISPA
Visionary Award recipient, the late Geraldine Howard.
9:30 – 11 AM • TUESDAY TO
THURSDAY, SEPT. 13-SEPT. 15
SPONSOR: HYDROPEPTIDE
GENERAL
SESSIONS
COMPLIMENTARY
LUNCH
Meals are better when shared.
Enjoy the daily complimentary lunch
(adjacent to the Expo and the Hub) and use
this time to exchange friendly conversations
with colleagues or network with future
business partners.
12 NOON – 1:30 PM • TUESDAY TO THURSDAY,
SEPT. 13 – SEPT. 15
ISPA
FOUNDATION
LIVE & SILENT
AUCTIONS
Switch gears from business
to networking for a cause.
Stop by the ISPA Foundation Live &
Silent Auctions (located at the Hub) to not
only bid on great escapes, products and
one-of-a-kind collectibles generously
donated by the ISPA community, but also share highspirited moments with spa industry peers. Bid or donate
generously, all proceeds will help support the ISPA Foundation’s
educational and research initiatives. To donate, go to the Auction
page of attendISPA.com or email ispa@ispastaff.com.
ISPA FOUNDATION SILENT AUCTION ON-SITE BIDDING
11:15 AM – 6 PM • TUESDAY, SEPT. 13 &
11:15 AM – 6:30 PM • WEDNESDAY, SEPT. 14
ISPA FOUNDATION LIVE AUCTION
5 – 6:30 PM • WEDNESDAY, SEPT. 14
SPONSORS: GROUNDED BEAUTY AND MATRIX FITNESS
(CONTINUED ON PAGE 44)
FOR MORE ISPA CONFERENCE INFO, VISIT ATTENDISPA.COM.
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July 2016