Pulse July 2017 | Page 14

20 20 IN EVERY ISSUE 2 6 14 16 18 From The Chairman 30 Pulse Preview ISPA News and ISPA Calendar Pulse Points Member News Member Perspectives: Mii amo Creating a Bespoke Guest Experience in Sedona, Arizona YHI Spa at the Paradisus Palma Real Golf & Spa Resort Overcoming Obstacles to Create a Caribbean Wellness Destination BY KELLY HEITZ 26 Trending: Retail How Spa Will Thrive in the Future of Retail BY KELLY HEITZ 28 Solving Industry Problems: How to Increase Retail Sales in the Age of Amazon BY JULIE PANKEY 52 62 71 28 Conversations: Michael Pascal Author of Meditation for Daily Stress: 10 Practices for Immediate Well-being BY KELLY HEITZ 32 52 BY TARA SALAH ELDIN AND BRIANA LEE 20 30 SEE + BE SEEN A Day in the Life: Pam Sculthorpe CEO, Body Bliss, Cottonwood, Arizona BY CALA MEIKLE 62 Ask the Expert: Doug Stephens Author of Reengineering Retail BY KELLY HEITZ 66 67 68 71 72 Product Spotlight ABOUT THE COVER ISPA Foundation ISPA Snapshot Survey People of ISPA: Kat Anders Sales Coordinator HIHO, Devon, Pennsylvania Everyone seems to End Notes thing right now: be thinking the same where is retail headed? The July cover illustrates how sweet spa retail might be if we embrace our expertise and work together toward a bright future. COVER PHOTO © SHUTTERSTOCK 12 PULSE ■ July 2017