Pulse July 2017 | Page 43

Bringing together other businesses in the community--like food trucks--allows you to broaden your event's guest list. stablishing relationships and face-to-face connec- tions has become vital for any business to truly be successful. We are blessed with the luxury of social media and other various online avenues to make connections a breeze. Thanks to this new digital reality, your clients are looking for companies that bring valuable content, services and relationships to their world. “Events have played a key role in developing brand awareness as we use the event to leverage far past the attendees who got to be there in person,” says Paul Heslop, owner and CEO of Salt of the Earth, a natural skincare company based in Utah. “A major reason we run events is to promote to the rest of the world that we held the event and what we were trying to promote.” This kind of engagement with your customers allows promotion of your brand in a more innovative way than traditional advertising and marketing tactics. Customers want you to engage them with information, education, and fun. “Events are a fun way to get to know your regular clients better, reconnect with clients who have fallen off the radar, and be introduced to people who would be a good fit with your business, either because they are friends with your current clients or have interests in line with what your spa does or the organiza- tions your event supports,” says Cassie Sampson, owner of East Village Spa in Des Moines, Iowa. East Village Spa’s signature annual event, “Spalloween” is a fundraiser for animal rescue groups. At the event, spa employees provide mini services including brow shaping, chair massage, hand massage, polish change manicures with “spooky” accent nail art, and demonstra- tions of Ashiatsu barefoot massage. Guests can sign up for mini services and each service has a suggested donation that goes directly to the charity. The event also features a silent auction, “Events have played a key role in developing brand awareness as we use the event to leverage far past the attendees who got to be there in person.” July 2017 ■ PULSE 41