Pulse July 2017 | Page 45

“If the event is done right, you'll create an unforgettable experience...which will add excitement to what you offer.” Toscana's "Man Cave" event has been successful in attracting more men to the club's spa. Create an event calendar early to allow for planning and execution. Plan the spa event calendar in the first quarter of the year. Have marketing collateral created that highlights events to pass out to clients. Try coordinating themed events with holidays that lend themselves to the spa atmosphere, like Mother’s Day or Valentine’s Day. Heslop hosted a successful “Date Night” event the weekend before Valentine’s Day, where guests were encouraged to bring a date. “Rather than getting our regular female attendees, we were able to double up by having their husbands attend as well,” recalls Heslop. This instantly doubled the brand’s reach in a fun and inventive setting. Decide on event goals. Create a pre-event worksheet to organize your event. Your event goals should be clear and communicated to all employees and other businesses you partner with. Heslop adds, “Having clear cut goals helps us stay focused on the purpose of why we are running the event.” Finalize a budget. The bottom line will be used to measure the success of an event. During the pre- planning phase, be sure to include all expenses in your budget. Cross-promotion with another brand or spa is a great way to July 2017 ■ PULSE 43