EDUCATION THAT EVOLVES
the keys to
retail success
Presented By chris kolodzieJski
and melissa Jansma
INTERACTIvITy: MODERATE HH
THE OPPORTUNITY TO DRIVE revenue through retail is greater than ever.
Attendees will walk away with specific, concrete takeaways on inventory
management, merchandising displays, sales and other areas that will affect
both their top and bottom lines.
toP takeaWays:
l The “7 Cardinal Rules” your spa team should be using daily to drive retail
l
l
l
revenue.
How to create a calendar of demo sales and events for the year and
include vendors in planning process.
Strategic tips for inventory management, plus exercises and worksheets
to help with implementation.
Keys to managing your relationship with vendors to avoid being
inundated with emails and calls.
“Spa professionals are constantly in need of inspiration for retail.
Specific examples and action items are key to making a difference.”
the mindset reset
for transformational
leadership
Presented By Petra koBler
INTERACTIvITy: MODERATE HH
BASED ON RESEARCH from positive psychology and the science of how to
influence and inspire others, attendees will learn the five steps to do a
mindset reset at any moment and create a permanent foundation for
inspired change both within themselves and the team they lead.
toP takeaWays:
l How to use curiosity versus control as a leadership lever.
l Recognize where your leadership mindset resides—in the past, present or
future.
l How to use the leadership levers of strengths, empathy and appreciation.
l How to bring out the best in others to help them maximize their
potential.
“While our past experiences provide useful data and research, if
we lead solely based on our history, nothing will ever change in
the future.”
(CONTINUED ON PAgE 68)
“Evolve in the cplete pers
y were intended be.”
—OPRAH WINFREY
66
PULSE
■
jULy 2019