MANY ATTENDEES of the Stronger Together Summit likely arrived at the Knowledge Builder Session titled “ Resilience-Building Techniques with Lasting Impact ” carrying more stress and anxiety than they typically do . A global pandemic entering its 15th month will do that to a person ( or even an entire industry ). Since the pandemic began last March , conversations around mental health and well-being , burnout and self-care have been almost as prevalent in the spa industry as conversations around operations and physical health .

30 PULSE ^■ JULY 2021