BY JOSH CORMAN

Throughout the 2021 ISPA Stronger Together Summit , it was clear that the topic of talent was rarely far from the minds of attendees or speakers . That fact was illustrated by the countless number of times that the spa industry ’ s workforce and talent challenges came up during sessions on different subjects and the high volume of questions attendees had regarding effective approaches to recruitment and retention throughout the event .

40 PULSE ^■ JULY 2021