SNAPSHOT SURVEY
QUARTERLY PERFORMANCE
A SIGNIFICANT MAJORITY OF ISPA ’ S spa and resource partner members have gotten off to a strong financial start in 2022 according to the April ISPA Snapshot Survey , which measured their first quarter performance .
KEY TAKEAWAY
THE STRONG DEMAND for services reported by spas across the industry seems to be represented in the revenue and profit figures reported by Snapshot Survey respondents . Nearly nine in ten spas ( 89 PERCENT ) noted a year-overyear increase in both revenues and profits in the first quarter of 2022 . Just under one quarter of spa respondents 24 PERCENT reported an increase of more than 50 PERCENT compared to the same period last year , while 18 PERCENT reported a profit increase of that amount . Unsurprisingly given those figures , 92 PERCENT of spas indicated that guest visits had risen when compared to last year .
RESOURCE PARTNER ROUNDUP
LIKE THEIR SPA COUNTERPARTS , many resource partners saw improvement in both revenues and profits during the first quarter . More than eight in 10 reported a gross revenue increase , with four in 10 seeing revenues rise more than 20 percent . Profit increases were not quite as robust among resource partner respondents , although nearly three quarters ( 69 percent ) enjoyed year-over-year profit growth of some kind .
SPAS IN ACTION
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RETAIL REPORT
HALF OF ALL SPA RESPONDENTS
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said that their spa ’ s average retail revenue
per treatment fell somewhere between $ 5
and $ 15 , though nearly a quarter ( 22 per-
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40 % |
39 % 39 % |
cent ) reported a figure of $ 25 or more . |
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Overall retail revenues were similarly scattered |
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, with 18 percent reporting no change
from the same period last year , while more
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19 % |
than a quarter ( 27 percent ) noted an increase |
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of between two-and-a-half and five |
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percent , and more than one in five ( 21 percent |
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) reported a year-over-year improvement
of more than 10 percent . n
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Added a new treatment to the spa menu |
Reduced the number of treatment options on the spa menu |
Added a new brand or product line to the spa ’ s retail lineup |
Added new positions within the spa |
50 PULSE n JULY 2022 |
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