16 Inaugural ISPA EXPO AWARDS
TABLE OF CONTENTS JULY2023
VOLUME 33 n ISSUE 5
2023 CONFERENCE RECAP
Conference IN PHOTOS
16 ISPA CONFERENCE AWARDS
Power SESSIONS
18 19 20
NEIL Pasricha ERICA Dhawan
TOWN HALL
22 EVOLVE OR BECOME IRRELEVANT PANELISTS : EMLYN BROWN , SIMON MARXER AND AMANDA AL-MASRI . MODERATED BY PATRICK HUEY
BEN Nemtin RECAPS
23 UNREASONABLE HOSPITALITY How Giving People More Than They Expect Can Get you to # 1 WITH WILL GUIDARA MODERATED BY PATRICK HUEY
TUESDAY WEDNESDAY
THURSDAY
TUESDAY ISPA VISIONARY AWARD Nerio Alessandri
WEDNESDAY ISPA DEDICATED CONTRIBUTOR AWARD Jennifer Wayland-Smith
THURSDAY ISPA ALEX SZEKELY HUMANITARIAN AWARD Ben Nemtin
16 ISPA INNOVATE AWARDS
16 Inaugural ISPA EXPO AWARDS
KNOWLEDGE Builder SESSION
24 DR . BRYAN K . WILLIAMS 26 PETRA KOLBER 27 DAN GINGISS 28 RITA BARRETO
29 AALIYA BASHIR , KATLYN HATCHER , CARLOS CALVO RODRIGUEZ MODERATOR : MICHAEL TOMPKINS
30 SEAN ANDERSON , DEBRA MYERS , FRANK PITSIKALIS MODERATOR : KENNETH RYAN
31 TAMARA JARRETT , JENNIFER L . HAACK , MELISSA LONGINO , DR . MARY WISNOM
32 JANE CHO
33 INGRID MIDDAUGH , REGINA MILLER , CARRIE UMMEL , TIFFANY WILLIE
40 Insights to Recruit , Engage and
JOBWISE
Retain Spa Industry Professionals A Conversation with CG Funk
BY KRISTINE HUFFMAN
38
34
Revamped Talent Toolkit Arriving This Summer
New & Exciting Product Releases
44
TALENT TOOLKIT
WELLNESS TECHNOLOGY
Maximizing Spa Marketing with AI How Artificial Intelligence Apps Can Help Spa Owners Boost Their Promotions and Attract More Clients
BY SHERRIE TENNESSEE
6 PULSE n JULY 2023