A MESSAGE FROM YOUR ISPA CHAIR
ISPA BOARD OF DIRECTORS
DID YOU GAIN VALUABLE INSIGHTS from a role model as your spa career developed ? Are you providing the same guidance to the next generation of spa professionals ?
Spa leadership extends beyond market strategy and business management . Your guests and your staff look to you for direction and wise counsel . But coaching isn ’ t an either / or role . You can serve as a mentor to others while still having a coach yourself .
As Carrie Abner tells us in “ What to Know When Engaging a Coach ” ( page 18 ): “ The benefit of coaching is two-fold : By working with a coach , leaders develop new skill sets that not only strengthen their own abilities , but also create a ‘ ripple effect ’ that improves their ability to empower their team members .”
Have you noticed spa colleagues avoid listening to an advisor because they ’ ve been in business for a while and don ’ t think there ’ s anything more to learn ? The truth is , that is when we need it the most . Having a coach helps keep us engaged with our teams and always ready for the new challenges we face every day .
OFFICERS
Chair • Kelleye Martin Trellis Spa The Houstonian Hotel , Club & Spa
Vice Chair • Jennifer Holzworth Montage International
Secretary / Treasurer • Charlotte Prescott Toska Spa & Facial Bar Miami
Immediate Past Chair • Patrick Huey Hyatt Hotels Corporation
DIRECTORS
Foundation Chair • Todd Shaw Fountain Life
Foundation Vice Chair • Ella Kent The Spa at Sea Island
Taylor Fields PCH Hotels and Resorts
CG Funk
Kelly Gasspari-Fleming The Waldorf Astoria Chicago Spa and Health Club
Brisa Huezo Noble House Hotels & Resorts
Barry McCaffrey BABOR
— KELLEYE MARTIN , CHAIR
Terry Prager Terry Prager Spa Consulting , Inc .
Kenneth Ryan Marriott International
IT ’ S NEVER A BAD TIME FOR SPA PROFESSIONALS TO STEP UP and serve our community . But here ’ s a truth that isn ’ t often spoken : We have the biggest ability to make a difference when things are going especially well or especially poorly .
Right now , all indications are that we ’ re at the beginning of a massive growth phase . Mental wellness and physical health are on everyone ’ s minds — and the spa answers both calls . An explosion of new technology , the merger of medicine and spa treatments , even the mindset shift of younger generations to invest in experiences over possessions — they all point to a rising tide for spas .
You can help shape the future of our industry and inspire the next generation of spa leaders . Don ’ t wait for a better time or a better version of you — our community needs you now , with your exact talents and perspectives . Are you up to the challenge ? Contact me or any ISPA Board member , or send a note to ispa @ ispastaff . com today — right now !— to get involved .
2 PULSE n JULY / AUGUST 2024
Eric Savage Freedom Spas , LLC
Jessica Shea Hilton
Jessica Timberlake Jessica L . Timberlake Consulting
Jessica Wadley Oakworks , Inc .
Lynne McNees International SPA Association
ISPA Medical Advisor Brent A . Bauer MD Mayo Clinic
Honorary Foundation Board Member Deborah Szekely Rancho La Puerta