Pulse June 2016 | Page 41

ave you ever come across a rock star employee in your work place? A rock star team member is one who BY MAE strives for excellence, welcomes MAÑACAPJOHNSON new ideas, brings fresh perspective to the table, plays well with the team but leads with accountability and, at the end of the day, gets things done because results matter. With companies competing to attract rock star employees to their team, it can be challenging to win in the war of talents. It is even more difficult in the spa industry due to the shortage of qualified spa professionals currently in demand. “When we hire wrong, not only do we lose money but also time and employee morale. The ultimate goal is to get the best employees into your spa, ones who are passionate, talented and committed to a career they love,” says Julie Pankey, founder of JM Pankey Partners. June 2016 ■ PULSE 39