own judgment . Walk away , take a break from the chaos and endless options , sleep on it and look at it with fresh eyes the next day .”
Grande says it ’ s important to stop oneself from over-analyzing because it only leads to wasting valuable time on a problem , instead of acting on a solution . “ My advice is to maintain a perspective in order to avoid over-analysis . If you don ’ t move forward with a decision , you become stalled and stuck . That is not the mind of an entrepreneur ,” she says .
One common mistake , she says , is forgetting one ’ s company mission when making decisions . “ Sometimes people become unfocused from their company mission . Other times people fall victim to over-analysis and start fixating on specific things . I like to think of my company as organic and think about how one decision might interact with other the decisions I make ,” she says .
One should also be wary of communications overload , as it could often lead to analysis paralysis . To avoid this , Carroll advises finding a spot or time on a regular basis to think about the things that are most important . “ Limit distractions and make sure the focus is on a rational and mostly fair conclusion ,” she says .
Focus on Facts To get the facts , Dr . Wong recommends creating a list of pros and cons and carefully weighing the risks . “ There is always a risk , but you should take a calculated risk , at best . You cannot rush in fool-heartedly ; you have to know your facts and figures . But , on the one hand , don ’ t let the details scare you away from looking at the whole picture ,” she says .
In cases when other parties or departments need to be involved , Carroll suggests getting leaders in the same room and setting aside time to talk through issues and resolutions . However , she cautions about involving too many parties and having too many ideas , as these could halt good decisionmaking . “ I recently read from Cyrus the Great about ‘ diversity in counsel , unity in command .’ There ’ s always the risk of conversations and exchanges to get far from the original issue , and other issues becoming more prevalent or a higher priority , so it ’ s certainly good to figure out the process in advance ,” she says . Carroll also recommends sharing information ahead of time so everyone comes to a meeting ready to be engaged . “ Before leaving a meeting , reduce potential resolutions down to a few possible options . If you cannot do that , there may be some significant dysfunctions to address further down the road ,” she says .
Glow Medi Spa trains its reception staff to help address guest-related issues , should they arise .
50 PULSE ■ June 2016