Pulse June 2016 | Page 62

SUCCESSSTORIES INSPIRING TALES OF STARTUPS, GROWTH AND OVERCOMING HARDSHIPS Blending Science and Nature to Create Skin-Care Solutions BY MAE MAÑACAP-JOHNSON MARC SAYER Co-founder and President, G.M. Collin - Laboratoires Dermo-Cosmetik Inc. Montreal, Quebec, Canada s a skin-care brand, G.M. Collin is known to use the latest science and technology to develop innovative skin-care products. Its brand story goes back to 1957 when an experienced aesthetician and renowned dermatologist who pioneered the use of collagen pellicles founded G.M. Collin in France. As the company grew and global expansion became apparent, G.M. Collin strategically co-founded Laboratoires Dermo-Cosmetik Inc.—based in Montreal, Quebec in Canada—in order to develop and manufacture its skin-care products for the North American market. “Our challenge is to establish G.M. Collin as the leading professional brand in the market,” says G.M. Collin co-founder and President Marc Sayer. “[To establish the brand], we continue to challenge the status quo by excelling, by improving skin conditions and empowering skin-care professionals. We believe in the quality-improvement process and continually work to find the best skin-care solutions.” A 60 PULSE ■ June 2016 Secrets to Success By staying focused on its mission to provide high-quality skincare products backed by science and research, the company—an ISPA member since 2000—has steadily experienced growth to its market share. “Over the past 20 years of being present in all major markets, G.M. Collin has had substantial business growth in the USA and Canada. Today, it is used by thousands of aestheticians who provide millions of skin-care treatments to their spa guests.” One of the many reasons why G.M. Collin continues to succeed in the market is its focus on providing a full-circle support and education to its skin-care professional partners. “We provide our skin-care professional partners with a 360-degree support, including exceptional education programs, excellent customer service, captivating marketing support and access to dynamic business development consultants. We offer effective skin-care products for every skin type and condition, in addition to innovative clinical treatments,” Sayer says. When it comes to business lessons learned from driving the daily operations of the business, Sayer says quality and performance are keys to differentiating a brand from its competitors. “From the beginning, our strategy has always been to focus on quality and performance. We develop and manufacture our products, conduct ongoing new product launches after rigorous R&D and clinical evaluations, thereby, addressing market needs with leading technologies,” he says. With these standards, it’s no surprise that the company continues to earn accolades for its skin-care products, winning more than 25 awards in total from a variety of consumer and professional publications that recognize excellence in skin care. Market Demands As far as market demands go, Sayer says consumers are not only looking for quality products, but also demand that welltrained skin-care professionals, no less, treat their skin. “Consumers are seeking out qualified professionals who are (CONTINUED ON PAGE 62)