Pulse June 2017 | Page 14
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From The Chairman
Pulse Preview
ISPA News and ISPA Calendar
Pulse Points
Member News
BY TARA SALAH ELDIN AND BRIANA LEE
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Conversations: Kim Scott
Leadership Coach and Author of
Radical Candor: Be a Kickass Boss
Without Losing Your Humanity
BY KELLY HEITZ
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Trending: Tech Trends
Where Technology is Headed and How
the Spa Industry Can Jump on Board
Solving Problems:
How to Operate Efficiently with a
Lean Team
A Day in the Life: Alexa Gallegos
Sales and Marketing Coordinator,
Glen Ivy Hot Springs, Corona Calif.
ISPA Foundation
Success Stories: Springs Eternal Spa
at Omni Bedford Springs Resort +
Makes Scents Natural Spa Line
How Creative Partnerships Can Lead
to Spa Magic
BY KELLY HEITZ
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BY KELLY HEITZ
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SEE + BE SEEN
BY KELLY HEITZ
Member Perspectives:
The Spa at Four Seasons Bahrain Bay
Where Luxury and Innovation Meet
The Beach House at Ocean Edge
A New Spa Means New Challenges and
New Adventures
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Ask the Expert: Arianna Huffington
Founder of The Huffington Post and
Thrive Global
ABOUT
THE
COVER
BY KELLY HEITZ
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ISPA Snapshot Survey
Guests are looking
Product Spotlight
to spas as a place to
People of ISPA: Renata Hermes
Group Spa Director and Co-Owner
Duniye Spas, Maldives
End Notes
leave the stress of
our ever-connected
world behind. June’s
cover illustrates that getting rid of distractions,
for you, your employees, and your guests, can be
both freeing and productive.
COVER PHOTO © SHUTTERSTOCK
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PULSE
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June 2017