Pulse June 2019 | Page 10

mohonk mountain house Table of conTenTS 2 from Your chairman 10 iSpa news and calendar 12 Stay connected 14 Where in the World is iSpa? 16 24 Pulse Points: The growing importance of retail By RUSSELL DOnALDSOn 20 member news By ALLISOn MARTIn 24 member Perspectives: the long view: Three Members Share How Their Spas Have Evolved By jAMISOn STOIKE a la mode sPa and salon hyatt regency lake tahoe 38 Pulse shoWcase: innovative Tech and products 40 10 40 conversations: with bryan Williams 52 Pulse shoWcase: cbD products 60 iSpa foundation 62 Snapshot Survey 63 Sound off 64 ad index 64 iSpa new Member list 65 iSpa Staff 66 people of iSpa 68 end notes ABOUT THE COvER Time waits for no man—and for no spa. The spa industry is constantly evolving, and this month features stories on the latest trends transforming our industry, from tech-driven massage to the CBD revolution. COvER PHOTO © SHUTTERSTOCK 8 PULSE ■ jUnE 2019