Pulse June 2019 | Page 38

Bringing a silicon valley mindset to sPa (COnTInUED FROM PAGE 33) exchanges. We created a completely stress-free experience by allowing guests to book, pay, tip, rate and review through our app at their leisure so when you’re in the shop, you have a truly relaxing time. We’ve also incorpo- rated the ability to adjust lighting, temperature and music in our suites as well as a ‘ready’ button on the table to maximize guest comfortability and privacy. We really tried to think of all of the little moments in the experience that could be improved and imple- mented things we felt people would really appreciate and enjoy.” Brittney hopes to build and scale their brand nationally through franchising, believing that there is great opportunity for Squeeze to be in hundreds of cities across the country. “Starting a business from scratch is full of daily ups and downs,” said Brittney. “i think the key to working through challenges is a positive mindset, creative problem solving, and surrounding yourself with people you trust to help you along the way. Everything works out the way it should in the end. i’m a big believer in that.” new solutions to old Problems The longevity of any industry depends largely on the innovations that are made to push it forward. The traditional spa is, and will always be, the solid foundation at the root of this industry. These disruptors are among the first to say so. however, fostering a culture of innovation is one way to ensure that the benefits of spa reach as many people as possible. as our world becomes more and more innovative and techno- logical, more disruptors will be seen and perhaps misunderstood. We must remember that we share the same goals, regardless of the methods used to achieve them. The world is in increasing need of wellness practices that hold fast to their roots, and yet are more aligned with the times. With this in mind, we should not fear innovations, but dare to continue searching for new solutions to old problems. n squeeze intends to make massage a truly walk-in, walk-out experience through a pay-when-you-want app. 36 PULSE ■ jUnE 2019