54 ISPA OPEN HOUSE
THE KENTUCKY CASTLE
VERSAILLES , KENTUCKY
40 Mindi Morin Talks Customer Service
50 SOUND OFF
2 A Message from Your ISPA Chair
8 ISPA News
16 Stay Connected
40 JobWise Mindi Morin Talks Customer Service
BY KRISTINE HUFFMAN
44 Pulse Points
50 Sound Off
52 Snapshot Survey
54 ISPA Open House
THE KENTUCKY CASTLE
56 Open House : Shop Talk
57 Member News
62 ISPA Foundation Focus
63 ISPA Headquarters
64 End Notes
ABOUT THE COVER
DREAM BIG ! Believe in your vision , embrace the journey and let passion guide you . The future is shaped by those who dare to dream — and to act on their dreams . Together , we learn , grow and inspire . Here ’ s to the next chapter , fueled by innovation and the spirit of our incredible spa community .
COVER PHOTO : WRIGLEY MEDIA
PULSE . EXPERIENCEISPA . COM
JUNE 2024 n PULSE 7