THE MAGAZINE FOR THE SPA PROFESSIONAL
Pulse is the official publication of the International SPA Association, a member organization for the spa and wellness industry. Copyright 2025.
All rights reserved. No part of this publication may be reproduced without written consent of ISPA. All inquiries should be sent to Pulse, 2365 Harrodsburg Road, Suite A325, Lexington, KY. 40504 USA. Canadian publication agreement No. 40042114.
Pulse accepts letters to the editor. Please include your name, title, company, address, phone and email address. Only your name, title, company and location will be published in the magazine. The editor reserves the right to edit for clarity and content. By submitting the letter, you are giving ISPA publishing rights.
EXECUTIVE Lynne McNees Crystal Ducker
EDITORIAL Scot T. Gillies
DESIGN Marja Walker
SALES Sydney Doctor
Pulse( USPS 017-893, ISSN 15259226) is published 8 times a year— February, March / April, May, June / July, August, September / October, November and December / January— by Associations International, 2365 Harrodsburg Road, Suite A325, Lexington, Ky., 40504. Periodicals postage paid at Lexington, Kentucky, and additional mailing offices.
POSTMASTER: Send address changes to Pulse, Attn: Member Services, 2365 Harrodsburg Rd., Suite. A325, Lexington, Kentucky, 40504, USA.
EDITORIAL OFFICES
International SPA Association
2365 Harrodsburg Road, Suite A325 Lexington, Kentucky 40504, USA
Phone: 1.859.425.5062 1.888.651. ISPA( 4772) Fax: 1.859.226.4445
experienceispa. com
THE VIEWS EXPRESSED by sources, contributors and interviewees in Pulse do not necessarily reflect the views and opinions of the International SPA Association or the staff of Pulse Magazine. The publication provides a wide array of topics and information for readers to consider, but inclusion in Pulse is not an endorsement or recommendation in regards to the topic or topics included within the magazine. A thorough assessment and consultation with the appropriate authority is recommended when considering making any changes which may impact your health and wellness plan, business practices, legal liability, etc. Articles in Pulse magazine include content conceived and written by staff and members of ISPA and other spa industry professionals, and may make use of artificial intelligence( AI) systems for editing and grammar enhancement.
Walsworth Publishing Company has earned Forest Stewardship Council ® Chain-of-Custody certification from Scientific Certification Systems. In addition, this publication was printed using environmentally-friendly inks containing at least 20 percent renewable resources. SCS-COC-001758
As the official publication of the International SPA Association, its mission is to serve as the preeminent resource of expert insights, trends, tools and research to help spa professionals create innovative solutions and make informed business decisions.
ISPA BOARD OF DIRECTORS
Chairmen’ s Council
Past ISPA Chairmen who are current members:
Gayle Brady Brady Spa Consulting
Patrick Huey Hyatt Hotels Corporation
Thad Hyland
Ella Kent The Spa at Sea Island
Jean Kolb
Jeff Kohl Spa & Club Ideations
Kate Mearns 5 Spa Consulting LLC
Garrett Mersberger
Frank Pitsikalis Agilysys
Jim Root We Care Spa
Jane Segerberg Segerberg Spa Consulting, LLC
Todd Shaw Fountain Life
Michael Tompkins
Deborah Waldvogel Velvet Spa at Ambiente Sedona
PULSE n JUNE / JULY 2025 4