Pulse March 2020 | Page 46

BY RYAN O‘GARA DRIVING REVENUE THROUGH COMMUNITY PARTNERSHIPS Spa directors have found that featuring local products at their spa does more than just help out their neighbor— it improves their bottom line and helps their spa flourish. AS SPA DIRECTORS CONTINUALLY SEARCH for ways to create authentic experiences for their guests while also increasing revenue, many have decided the best way to do that is by tapping into local resources. Businesses need revenue-boosting partnerships to succeed, and spa directors have decided that looking at local resources does that and also distinguishes them from their competitors. In many Native American communities, for example, medicine bags represent more than a place to store medicine. It’s something much deeper. It’s a connection between a person and the world. It’s about maintaining harmony with the physical and spiritual realm. 34 PULSE ■ MARCH 2020