Organizations must ensure their policies : adhere to all federal , state and local regulations relevant to their company ; address the practices and procedures specific to their company ; and align with the tone of their organization ’ s culture .
Better Onboarding Leads to Staff Retention Continued
harassment , attendance , leave and pay practices . However , smaller businesses may not need as many policies as larger employers . For example , although a Family Medical Leave Act ( FMLA ) policy is not mandatory in most states for companies with fewer 50 employees , it ’ s advisable for such companies to include a statement related to leaves of absence . In addition , while policies regarding performance management , succession planning and other topics may not be legally required , these types of policies establish the company ’ s expectations and play a crucial role in retaining talent .
Brand It The next consideration is how your company ’ s culture aligns with the voice of your handbook . Some handbooks are written in a casual tone — Hi , we ’ re happy you ’ re here , wanted to share a few outlines and overviews of policies and procedures — and some are written in “ legalese ” or with a formalized voice . ChatGPT or other AI products can help you ensure the tone of your handbook aligns with your company culture .
As an employer , it ’ s essential to understand your workforce and tailor communication accordingly . This may involve offering the handbook in multiple languages or providing audio content for those with visual impairments .
Manage Your Risks Once you have completed your draft , have it reviewed by an employment expert . Hiring a local attorney or HR firm for a compliance review of all federal , state and local laws is essential .
Signed , Sealed and Delivered Consider utilizing an HR system to enable employees to access your handbook at any time and acknowledge receipt of the document . Check your state or local regulations for specific guidelines on electronic signatures as signatures may need to be verified by two-factor authentication and / or time stamped .
Stay Current Employers should subscribe to local legal or HR consulting firms ’ employment law updates and SHRM has great real-time updates on employment law changes . While policies may need periodic updates more or less frequently , it ’ s advisable for organizations to conduct a comprehensive handbook review annually . Although a new handbook may not be issued every year , regularly reviewing and distributing necessary updates is best practice . n
Organizations must ensure their policies : adhere to all federal , state and local regulations relevant to their company ; address the practices and procedures specific to their company ; and align with the tone of their organization ’ s culture .
KRISTINE HUFFMAN , LICSW , provides Mental Wellness 1:1 services at Canyon Ranch Lenox . Formerly a partner with Hutchinson Consulting and an ISPA Board member , she brings more than 30 years of experience in hospitality and human services , including providing leadership , psychotherapeutic services , staff training , program development and brand direction for the award-winning Canyon Ranch , Miraval and Travaasa Resorts .
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