Exploring Hospitality Trends with Jan Freitag
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2 A Message from Your ISPA Chair
8 ISPA News
12 Manager Skills Course in iLearn
14 35 YEARS STRONG Conference Themes Through the Years
74 TOWN HALL RECAP Exploring Hospitality Trends
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35 Years Strong
The timeless themes of the ISPA Conference
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Exploring Hospitality Trends with Jan Freitag
76 SOUND OFF Favorite Smartphone Apps
ABOUT THE COVER
78 Member News
LAUGHTER , CONNECTIONS AND CELEBRATION — this is the spirit of the ISPA Conference ! When we gather this year in our first five-star venue at The Broadmoor , expect to make hundreds of new friends in an atmosphere filled with energy and inspiration . From a buzzing Expo Floor to wisdom-packed Education Sessions and insightful keynotes , every moment is designed to elevate and empower our spa community and the whole industry .
COVER PHOTO : WRIGLEY MEDIA GROUP
82 ISPA Foundation Focus
84 BOARD BRIEFINGS ISPA Leadership 2024-25
86 ISPA Headquarters
88 End Notes
PULSE . EXPERIENCEISPA . COM
MARCH / APRIL 2025 n PULSE 7