2026 ISPA CONFERENCE
DISCOVER WHAT WORKS
8- 9 A. M. Education Sessions l Tech that Connects: Enhancing Guest Experiences with AI • Margaret Lora and Jaclyne Roe l Gen Z and Beyond: Managing Across Generations • Megan Johnson l Beyond the Treatment Room: Where Sensory Intelligence Guides Deep Human Transformation • Ramy Elnagar
DISCOVER WHAT’ S NEXT
9- 10:30 A. M. Power Session featuring Jon Acuff
11 A. M.- NOON Education Sessions l Curated Calm: The New Era of Spa Retail • Moderated Panel l To Be Announced
9:30- 11 A. M. Power Session featuring Jay Shetty
2- 3 P. M. Education Sessions l Sales & Recommending for the Reluctant Therapist • Dr. Michela Henke-Cilenti l How to Create a Culture of Significance: The Power of Mattering • Zach Mercurio l The Key to the Stars: Insights from Forbes and Michelin-Honored Spas • Moderated Panel
PULSE n MARCH / APRIL 2026 74
EVERY SESSION. EVERY SPEAKER.
Explore the complete Education Session lineup at attendISPA. com or on the ISPA Conference 2026 app, available for Apple and Android.