MAKING SPAS PET-FRIENDLY
(CONTINUED FROM PAGE 53)
have the appropriate facilities to accommodate the service.
“For example, having a low-rise massage table for the canine
or pet to easily get on and off is important. Always ask the
owner to assist you when moving the canine or pet in order
to avoid any bad reaction or bites. Try to make sure that the
owner is present or nearby in case the canine or pet becomes
too hard to handle,” she advises.
It may also be of benefit to hire a consultant to guide you
through the process, to ensure that no stone is left unturned.
After hearing interests from spa directors to include petfriendly offerings in their spa while at the ISPA Conference &
Expo, Volnova decided to add a consulting service to help
spas through the process. “We consult with hotel spas on the
benefits and importance of becoming pet-friendly and also
help them through the implementation process, from training
staff on how to read pet body language, handling pets
Jean Shea
President • BIOTONE Professional Massage and
Spa Therapy Products • San D YY