Here are six ways you can take your T.H.A.N.K.S. to the bank:
1.
T is for TRUST. Trust is
the foundation of a
productive work environment;
without it, nothing else matters. By
being transparent and sharing what is
going on with the business—good or
bad—employees learn to take the
leadership team at face value.
Managers build employee confidence
by emphasizing mutual goals, sharing
company missions and values, and
treating staff members as partners.
Getting feedback and buy-in from
employees when implementing new
processes and procedures also plays an
important role in developing belief in
management.
It boils down to this—do what you
say you’re going to do. As Ralph Waldo
Emerson once said, “Your actions speak
so loudly, I cannot hear what you are
saying.”
2.
H is for HELP. Help your
staff envision their career path
within the organization. A
clearly defined career path is one of the
biggest factors for improving employee
retention. Even if there are not a lot of
opportunities for upward advancement,
see what you can do to take advantage of
the skills and experience your staff
members bring to the table.
Invest in training and development
programs to help your employees
improve their skill sets. Yes, sometimes
they do take your training programs and
leave, but what if you don’t train them
and they stay? Educating your staff
ensures that your clients receive the best
and most current treatments available,
which keeps both parties happy —
employees feel proud that you’ve
invested in them, and clients keep
coming back for more.
Schedule regular meetings with your
employees to find out what’s working
for them, and what’s not. Create a safe
environment for them to openly share
their feedback with you. Care about your
staff and they will care more for you.
May 2016
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