Pulse May 2017 | Page 14
26
58
64
22
IN EVERY ISSUE
2
6
15
16
18
From The Chairman
Pulse Preview
32
58
ISPA News and ISPA Calendar
60
BY TARA SALAH ELDIN AND BRIANA LEE
20
Member Perspectives:
Remède Spa at St. Regis Aspen Resort
Maintaining Stability in a Tiny Resort
Town
Thermes Marins Spa AYANA Resort
and Spa BALI
Prioritizing Staff to Meet the Changing
Needs of Bali’s Tourists
Euphoria Wellness Spa
Offering Guests the Complete Spa
Exerience
BY KELLY HEITZ
26
Conversations: Joanna Garzilli
Intuition Coach and Author of Big
Miracles: The 11 Spiritual Rules for
Ultimate Success
BY KELLY HEITZ
SEE + BE SEEN
A Day in the Life: Holly Wydra.
Account Development Manager,
FarmHouse Fresh
BY KELLY HEITZ
Pulse Points
Member News
Success Stories: Nemacolin Woodlands
Resort + Jean Kolb, Well by Choice
Partnering for the Future
BY KELLY HEITZ
64
Ask the Expert: Meik Wiking
CEO of the World Happiness Institute
and Author of The Little Book of
Hygge: Danish Secrets to Happy Living
BY KELLY HEITZ
66
67
68
71
72
16
ISPA Foundation
ISPA Snapshot Survey
ABOUT
THE
COVER
Product Spotlight
Social Connections:
Lenette Casper
President
Phytomer Group Brands
End Notes
Fostering a
positive company
culture can help
improve produc-
tivity, retention,
and make your employees excited about doing
their jobs. May's cover illustrates that a culture
of teamwork and trust lead to success.
COVER PHOTO © SHUTTERSTOCK
12
PULSE
■
May 2017
71
60