Pulse May 2017 | Page 4

FROM YOUR CHAIRMAN 2017 ISPA BOARD OF DIRECTORS ELECTED OFFICERS CHAIRMAN Todd Shaw The Peaks Resort & Spa VICE CHAIRMAN Todd Hewitt Shangri-La International SECRETARY/TREASURER Garrett Mersberger Kohler Co. IMMEDIATE PAST CHAIRMAN Michael Tompkins Hutchinson Consulting DIRECTORS “Here lies a man who knew how to enlist the service of better men than himself.” ach time I reflect on these powerful words carved on the tombstone of Andrew Carnegie—a son of poor immigrants who helped build the U.S. steel industry and was once the richest man in the world, I can’t help but be reminded that no one has a monopoly to success. In fact, the key to success for most entrepre- neurs and leaders is the ability to delegate. But boy, delegation is a tough skill to master for it requires letting go of one’s ego! As leaders, it can be very tempting Sharilyn Abbajay ISPA Foundation Vice Chairman Noel Asmar Noel Asmar Group, Inc. Scott Duncan Spa Gregorie’s Blake Feeney Chaleur Beauty Michael Harmsworth ESPA International (US) Ltd. Patrick Huey Kristine Huffman Huffman Hospitality Concepts to think that our way of doing things is the only way to do things or that we know all the Julie Oliff St. Regis Aspen answers all the time—but we don’t. Laura Parsons ESPA International (US) Ltd. (Spa Division) Delegation requires equal amount of letting go of control and trusting that team members can deliver to the standards expected. Building trust begins with finding aspirational employees with the capacity to take accountability for their space, their failures and their accomplishments. All too often, as we get entrenched in the day-to-day operations, we forget to leverage the people around us. As you learn the art of delegation, I encourage you to reach out to your peers in the ISPA community to gain ideas and support on how to let go of control and become better leaders. As a community, we fight the same battles each day so we understand each other’s struggles. At the end of the day, it is not about always being right or having the correct answer all the time. It is about inspiring critical thinking in others so that they may have the confidence to think through issues and contribute in your mission and success. Frank Pitsikalis ISPA Foundation Chairman Eric Stephenson Well World Group Dawn Tardif BodiScience Wellness Center & Spa Robert Vance Well & Being Spa at the Fairmont Scottsdale Princess Lynne McNees International SPA Association MEDICAL ADVISOR Brent A. Bauer, MD Mayo Clinic And that—like Carnegie—is the best legacy a leader could ever hope for. What will be your legacy as a leader? Will you be known as the one brave enough to set aside his or her ego in CHAIRMEN’S COUNCIL order to shine a torch on others? Past ISPA Chairmen who are current members: Gayle Brady • Brady Spa Consulting Jeff Kohl • Spa & Club Ideations Jean Kolb • Well By Choice John Korpi • Korpi & Korpi —TODD SHAW, CHAIRMAN Kate Mearns • 5 Spa Consulting LLC Jim Root • The Westmoor Club Todd Shaw MBA @tddshaw Todd Shaw Jane Segerberg • Segerberg Spa Consulting, LLC Ella Stimpson • The Spa at Sea Island 2 PULSE ■ May 2017 Deborah Waldvogel • ResortSuite