IS THE FIT RIGHT?
(CONTINUED FROM PAGE 50)
INTERVIEW RED FLAGS
Unkempt Appearance
It’s common knowledge that you should dress for the job you
want, not the job you have. Therefore, anyone meeting you
for an interview, no matter how formal or informal, should
dress their best. This means clean hair, good hygiene and
business attire.
“If someone shows up in shorts and a t-shirt or jeans and
other casual attire and looking scruffy, I don’t even want to
talk to them,” Flanagan bluntly says. “They didn’t care
enough to put their best effort forward for a face-to-face
interview, they are not going to care about our clients and
staff.”
Huffman sums it up perfectly: “If someone doesn’t bother
to clean it up for an interview, they won’t bother to do it on a
day-to-day basis.”
Eye Contact
Eye contact is important because it shows the candidate is
trustworthy and professional. It helps to create a bond
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between the interviewer and the interviewee, ensuring trust
and rapport, which are essential for a potential employee.
During the interview phase, Flanagan always asks herself:
“Can they hold a nice conversation with me? Can they look
me in the eye when they are talking? Seriously, I had a young
lady come in and while she sounded good, she could not
look me in the eye at any time. I couldn’t get past that
awkwardness and didn’t hire her.”
Great spa personalities need to be able to hold a respectful
conversation because they’re in the client service business.
Negativity About Prior Employer
No matter how terrible their last job was, they shouldn’t
spend their interview time with you discussing the short-
comings of their current or former manager. Complaining
about a current or former work environment could indicate
they have a problem with structure or don’t work well with
others. A consistent pattern of complaints is a huge red flag.
“[An interviewee] who has nothing but negative things to