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CONNECTED
ON THE BLOG
Are You an Emotionally
Intelligent Leader?
Head to the ISPA blog to check out Merit Gest’s—Certified
Speaking Professional and popular ISPA speaker—on topics
of sales, emotional intelligence and onboarding
new staff—popular guest post on
Intelligent Quotient vs. Emotional
Quotient.
Providing common workplace
examples of what makes someone
want to work late to make their boss
proud, what encourages someone to leave
their current job, and what makes strong leaders
most effective at work and at home, Gest proves that EQ
beats IQ every time when it comes to leadership.
Find out if you’re an emotionally intelligent leader by
heading to experienceispa.com/blog.
Always Learning in
the ISPA Academy
The ISPA Academy is constantly being updated
with interesting articles, useful resources and more.
Did you know that Pulse articles and Snapshot
Surveys are in the Academy? Here are a few more
incredible articles you might enjoy:
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DO YOU WANT TO WRITE
for the ISPA blog?
We are always looking for new submissions and ideas.
For more info, email ISPA at ispa@ispastaff.com.
IN AN INSTA
Color Spacing Did you know that color plays
a huge part in your retail displays? Head to
the ISPA Academy to download a resource to
help arrange your retail space for better sales.
The Conscious Salesperson Authentically
increase client spend and loyalty and support
the efforts your team is already making. Tanya
Chernova’s new concept of The Conscious
Sales Person is broken down into four videos
and is available exclusively for ISPA members
in the ISPA Academy.
ISPA Snapshot Survey: Retail This 2017
ISPA Snapshot Survey gives insight into one
of the most challenging topics for spa
directors.
Do you follow @ISPAdoyou on Instagram?
If not, you’re missing out on a lot of fun! With 700 million unique monthly users, Instagram is the fastest
growing social media network. It’s a great place to connect with customers as well as friends in the industry.
16
PULSE
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May 2018