Pulse May 2019 | Page 10
table
of
contents
TALLGRASS AVEDA SPA & SALON
24
FUSIONS SPA & WELLNESS
2 from Your chairman
10 IsPa news and calendar
12 stay connected
14 Where in the World is IsPa?
16
Pulse Points: Recovering after the
Great Recession
BY RUSSELL DONALDSON
20
Member News
BY ALLISON MARTIN
24
Member Perspectives:
Event Excellence:
Spa Events Drive Success
THE BILTMORE HOTEL
BY JAMISON STOIKE
44 57
SOUND OFF
44 Conversations: with Vivienne o’Keeffe
54 Money Matters: Inventory control
BY TOM SHAY
56 IsPa foundation
57 sound off
60 IsPa new Member list
60 ad Index
61 IsPa staff
62 People of IsPa
64 end notes
ABOUT THE COVER
Money can’t buy happiness, but a strong understanding
of finance can make running your spa simpler, more
rewarding and more profitable. For answers to frequently
asked finance questions and expert advice, see this
month’s featured story, "Get Your Money’s Worth."
COVER PHOTO © SHUTTERSTOCK
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PULSE
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MAY 2019