KNOWLEDGE-BUILDING OPPORTUNITIES at the 2025 ISPA Conference unfolded over three days and more than a dozen Education Sessions that blended solo presentations with panel discussions. Held in morning and afternoon timeslots, the sessions offered opportunities to spa professionals eager to sharpen their skills and take home actionable intelligence.

While the 14 Education Sessions offered a diversity of topics, they centered on three broad themes: Leadership & Workplace Culture, Marketing & Guest Engagement, and Revenue & Operational Excellence.

INSPIRING TEAMS TO THRIVE WITH LEADERSHIP & WORKPLACE CULTURE

One shared responsibility for spa leadership is to create a thriving corporate culture. Several sessions explored practical strategies and offered inspiration for creating environments where both employees and businesses can flourish.

Rita Barreto’ s Serenity & Success: Crafting a Magnetic Workplace Culture framed culture as a talent magnet. She noted,“ When employees feel valued and inspired, that energy flows into the guest experience.” Spa leaders attending Barreto’ s session and looking for practical culturebuilding takeaways learned how a strong workplace culture: l

Attracts and retains top talent: A workplace with a compelling culture draws in high-performing employees and reduces turnover, saving costs on hiring and training. l Boosts engagement and productivity: Employees who

EDUCATION SESSIONS ON DEMAND!

DO YOU WISH YOUR WHOLE TEAM could have sat in on one of your favorite Education Sessions at this year’ s ISPA Conference? Or do you regret not taking better notes as one of the presenters shared inspiration and wisdom?

Check out iLearn: Many sessions are now available on iLearn, ISPA’ s member-benefit learning management system. All panel discussions were recorded live onsite and are available for on-demand viewing. And many other session presenters sat for an on-camera presentation— away from the noises of a live audience— to offer a better virtual experience.( So, don’ t worry if the background doesn’ t appear exactly as you saw it at The Broadmoor— it’ s the same content!) Find all available session recordings by clicking the“ 2025 ISPA Conference” link in iLearn’ s“ Sessions and Courses” tab.

Open the Conference app: Many presenters shared slide decks and notes via the 2025 ISPA Conference app— a treasure trove for those ready to act on the experts’ insights.

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