Pulse May / June 2022 | Page 26

Where to find them BOOTH # 809
Where to find them


Agilysys delivers innovative cloud-native SaaS and on-premise guest-centric technology for spas , hotels , resorts and other hospitality properties . Agilysys offers the most comprehensive software solutions in the industry , including point-of-sale ( POS ), property management ( PMS ), inventory and procurement , payments , and related applications , to manage the entire guest journey . Agilysys is known for its leadership in hospitality , its broad product offerings and its customer-centric service .

Where to find them BOOTH # 809

WHAT MAKES YOUR BRAND UNIQUE ? We ’ ve built our company to be the best hospitality partner in the industry . The three things that set Agilysys apart from other providers are three things that matter most to our customers : hospitality is all we do ( all our resources are spent on building the best software in the industry ), we have the most complete and innovative solutions in the market ( built for ease of integration ) and we put our customers at the center of everything we do .
HOW HAS YOUR BUSINESS EVOLVED TO BETTER SERVE THE SPA INDUSTRY TODAY ? We ’ ve strengthened our guest-facing technology solutions so spas can provide guests the ability to book their appointments and check-in . We ’ ve also improved back-end tools to simplify spa management and allow them to operate at reduced staffing levels . We have also recently acquired ResortSuite , a leading provider of hospitality solutions . Leveraging the human and technology resources at ResortSuite , we can further enhance our spa solutions .
Book4Time is a global leader in cloud-based wellness and activity booking software for spas , hotels & resorts , and the beauty industry . With over 30,000 users in 85 + countries , Book4Time ’ s business management platform manages over 1.4 billion in annual transactions , enabling our clients to deliver the best customer experience possible .

Where to find them

WHAT ARE YOU MOST EXCITED TO SHOW OFF AT THE 2022 ISPA CONFERENCE ? We are most excited to showcase the simplicity of our contactless experiences , enhanced activities booking module and our brand-new terminals for Book4Time Pay which we launched in 2021 , allowing properties to save money on transactions , access advanced reporting features and manage seamless financial transactions .
HOW HAS YOUR BUSINESS EVOLVED TO BETTER SERVE THE SPA INDUSTRY TODAY ? Innovation where it means the most . We pride ourselves in listening to the features that our clients want . When the pandemic of 2020 hit , we realized that most spas and wellness centers had way too many high-frequency touch points . We adapted to the times and created a total contactless experience . Allowing our clients to assign locker numbers and give directions to the arriving guests upon booking an appointment . This also opened the door to allow guests to check in , check out , fill out HIPAA complaint digital intake forms and capture PCI compliant payments , all from their own mobile device , tablet or computer right from our core software .
24 PULSE • MAY / JUNE 2022